Privacy Policy

WHAT WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect personal information you give us including your name, address and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing Newsletter (if applicable): With your permission, we may send you emails about our brand, new products and other information you may deem valuable.

CONSENT

Your voluntary provision of personal information to complete a transaction with us, including but not limited to: Verification of your credit card information, placing an order, and arranging for delivery or return of purchase, constitutes your consent for us to collect your personal information. This information will be used for its specific purpose only. If we ask for your personal information for a secondary reason, like email marketing, we will either ask you directly for your consent, or provide you with an opportunity to say “no”.

WITHDRAWAL OF CONSENT 

If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by contacting us at sales@smokiez.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so.This involves cases where the use of our site or services results in a crime, instance of fraud, or other actions which necessitate disclosure to relevant authorities, agencies, and/or partners for reasons of safety and compliance.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment method to complete your purchases, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After completion, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, please read Shopify’s Terms of Service here or Privacy Policy here.

THIRD-PARTY SERVICES

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related needs.

With these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

Take into consideration that certain providers may be located in or have facilities that are located within a different jurisdiction than you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Example: If you are located outside the U.S. and your transaction is processed by a payment gateway located in the United States, then your personal information used in completion of that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website’s Terms of Service.

SECURITY

To protect your personal information, we take precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement generally accepted industry standards.

COOKIES

We’ve listed the cookies we use here so that you can choose if you want to opt-out of cookies or not:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, This is used to determine if the current visitor has access.

AGE OF CONSENT

By using this site, you represent that you are at least the age of 18 in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time with or without notice to you, so please review our policies frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact us at sales@smokiez.com.